iPad kiosks at the Hilton DoubleTree

By pocketworks, May 10, 2015

at Pocketworks, app development specialists.

Driving Productivity Streamlining Customer Experiences 


Our hotel kiosk app is a great example of how mobile apps can be used to attract customers and reduce costs. The app allows hotel guests and staff to book a taxi in seconds.

One of our Amber Cars taxi booking kiosks at the DoubleTree by Hilton

One of our Amber Cars taxi booking kiosks at the DoubleTree by Hilton

1 full shift reduced per year

Traditionally a hotel receptionist will arrange a taxi by calling the taxi firm. Typically this will take 40-50 seconds.

Booking on our kiosk app takes staff 8-12 seconds. This saving is equivalent to paying a member of staff for a full week.

Increased convenience for customers

At busy times, a queue will form at reception as guests are looking to arrange transport. A hotel can install several kiosks and allow customers to self service without waiting.

Cost savings for the taxi company

We integrate the kiosks into the reservation systems. So this means that there is little or no human intervention required to process a booking at the taxi rank. The savings here are similar to those experienced by the hotel.

Projecting a positive image

Our kiosks look very attractive, being uniquely branded to the hotel. This projects a modern, forward thinking image to guests. Perfect for hotels such as the Hilton Double Tree

Bulk buy iPad deals

We work with an acredited Apple reseller, so can arrange 5%-10% discounts on iPads. Larger discounts available on Magsafe stands perfect for kiosk scenarios.

Chat with

If you'd like to discuss this topic or anything else, drop me a line. The best way is to contact Pocketworks and arrange a chat over a coffee, Zoom or phone.


About Pocketworks

Pocketworks believes that software should lighten the load and make life easier for people. We're a digital product studio. We can help your create human-centered apps and websites that grow your customer base and increase efficiency.
Learn more.