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Services

Take a holistic approach to delighting customers and retaining them. We help you go beyond building an app by blending research, development and marketing automation.

1.2m
App installs per year

13m
Mobile transactions per year

£120m
App revenue or savings

1.
Customer Satisfaction

Adopt design thinking to create apps that have real customer impact.

2.
Omnichannel Delivery

Design and develop products across mobile, desktop and web.

3.
Marketing Automation

Turn your apps into growth machines that convert and retain.

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"Some days, more than 80% of our bookings are through the app. Veezu is successful because it delivers great customer experience, and the Pocketworks team really help with that."
Andy Pennock
Group Operations Director
"Our users have a challenging lifestyle, often on the move. We wanted to develop a valuable and convenient tool for them to benefit from every day, and it was vital we partnered with a company that got this vision."
Mike Adamson
Head of Systems and Analysis

Customer Problem Solving

Finding a winning app concept isn't always easy. Get some expertise and insight to help you find clarity and confidence


User Research

Conduct unbiased research and learn exactly where you can bring value to customers and employees.

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Mobile Strategy

Get support in finding the best way to use mobile apps, push messaging and location services.

Journey Maps

Understand how customers perceive interacting with your organisation at every touch point.

Technology Guidance

Learn which mobile technologies are the best fit for your business. From PWAs to native mobile apps.

User Testing

Discover what customers think of your current app or website, then highlight areas for improvement.

Competitor Analysis

Hone your strategy by learning where you excel and see where the gaps are.


Let's talk about your app

Deliver Omnichannel Apps

Design and launch apps, websites and digital products. Always working interatively and putting your customers center-stage.


User Experience Design

Satisfy customers by taking a user-centred approach to designing your mobile apps and digital products.

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App Design

Modern mobile design for tablets and smartphones resulting in a quality, easy and engaging app.

Mobile App Development

Robust and secure iOS apps, Android apps and cross-platform Flutter apps.

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Data & Cloud Solutions

Scalable and secure websites, portals and APIs. All the infrastructure you need to support your app.

Progressive Web Apps

Fast, responsive mobile and desktop apps built to make use of modern browser features.

IoT App Development

Apps and embedded touchscreen interfaces for device and instrument manufacturers.


Let's talk about your app

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Zero to six million mobile taxi bookings a year?

£80m in revenue. 81% automation. 170,000 monthly users.

Find out how

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Prototypes to help hotel customers travel light.

Virtual Reality. Mobile Wallet. Uber Integration.

Learn more

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Automate, Measure & Grow

Turn your app into a genuine business asset with KPIs that can be measured. Trust us to monitor, maintain and update your app so that it is always available to customers and employees.


Hosting and Monitoring

Host your app on robust, secure and scalable Amazon infrastructure, monitored by our team.

App Store Optimisation

Over 60% of apps are found via search, so we ensure that your app store pages are optimised.

App Analytics

Put product metrics in place to understand where are engaged and where they drop off.

Continous Improvement

Find where your app is satisfying customers and get suggestions for improvement where needed.

Marketing Technologies

Create retention and re-engagement campaigns based on analytics and data.

App Store Updates

Proactively keep your app up to date and avoid downtime when operating systems are updated.


Let's talk about your app

What we stand for

You'll quickly realise that we're not here to just build "another app". What gets us out of bed is making an impact, creating software that people appreciate, and helping your organisation get meaningful outcomes.

User-centred design

Put customers first and see higher organic growth and retention in your app.


Technology agnostic

Launch experiences where customers are. Phones, tablets, laptops and browsers.

Data-driven outcomes

No tech for tech sake. Use data to measure what works and achieve better outcomes.


Partners, not suppliers

Partners protect your interests. They challenge, care and deliver more.




"It's easy to say it, but our true goal is to create long-term win-win partnerships with our clients. We want everyone around the table to be motivated to get the best results possible."

Lee, Head of Customer Partnerships