Energenie manufactures electronic devices that turn ordinary homes into smart homes. This means that appliances can be monitored and controlled remotely.
Energenie approached Pocketworks with an end-goal of creating a suite of mobile products that would give their customers complete control of their homes.
There are 10 smart-home devices with unique capabilities. Designing an app that would make the complexity of these devices appear simple was important to the success of the app.
In addition to that, Energenie needed a team that could confidently work with their device prototypes. Like many IoT manufacturers, Energenie need to have their apps and cloud services designed and developed a long time before their products hit the shelves
We talked to the experts at Energenie to gain an understanding of the nuances of each device, both from a technical perspective and a "user experience" perspective.
This involved working through product manuals, building a demo environment in our offices, and drafting information architecture diagrams to form a complete picture.
We could then explore a design concept that was technically capable, but also attractive and easy to use.
An opportunity to integrate with Nest meant that Energenies' product range could appeal to a wider audience.
Our design and technology teams applied modern mobile design principles to create a user experience that would combine the two products in way that people could understand.
In apps, an easy way to avoid confusion is to tell a user what is happening when after they interact with the app in some way.
Even the simplest actions such as turning on a switch can benefit from visual feedback. Our solution for Energenie was to create a micro-interaction that communicates what is happening when you flick a switch.
Over 2 years, Energenie successfully sold into 5,000 UK homes. They had partnerships with Amazon and the the UK Government.
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